Terms & Conditions — Imteefy Rakhi

Effective Date: August 22, 2026

Welcome to Imteefy Rakhi. These Terms and Conditions govern your access to and use of the Imteefy Rakhi website, products, services, and related features.

In these Terms, “Imteefy”, “Imteefy Rakhi”, “we”, “us”, and “our” refer to the business operating this website. “You”, “your”, and “customer” refer to any person who visits, browses, registers on, or purchases from our website.

By accessing or using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, along with our Privacy Policy, Shipping Policy, Return and Refund Policy, and Cancellation Policy.

If you do not agree with these Terms, please do not use our website or services.

1. About Our Store

Imteefy Rakhi is an online shopping platform focused on Rakhi and Raksha Bandhan gifting products.

Our products may include traditional Rakhis, designer Rakhis, kids Rakhis, personalized Rakhis, Rakhi gift sets, sibling gifts, and other products offered from time to time.

Product availability, designs, colors, specifications, and collections may change without prior notice.

2. Eligibility

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement under applicable Indian law.
• The information you provide is accurate and complete.
• You will use the website only for lawful purposes.
• You will not use our website to commit fraud, abuse, or any illegal activity.

If you are a minor, you should use our website only with the involvement and permission of a parent or legal guardian.

3. Account and Customer Information

Certain features may require you to provide information such as your name, email address, mobile number, billing information, and shipping address.

You are responsible for providing accurate and up-to-date information.

We are not responsible for delays, failed deliveries, incorrect orders, or other issues caused by incorrect or incomplete information provided by you.

You are responsible for maintaining the confidentiality of your account information and for activities performed through your account.

4. Product Information

We make reasonable efforts to display our products accurately, including their images, descriptions, colors, sizes, and specifications.

However, actual product colors and appearance may vary slightly depending on your device, screen settings, lighting, photography, and manufacturing variations.

Because many Rakhi products may be handmade or individually finished, minor variations in appearance, texture, color, or design may occur.

Such minor variations do not necessarily constitute a product defect.

We reserve the right to:

• Modify product descriptions
• Change product specifications
• Update prices
• Limit product quantities
• Discontinue products
• Replace product designs or packaging when necessary

5. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we may contact you regarding an alternative product, refund, or cancellation.

6. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is considered accepted only after we successfully process and confirm it.

We reserve the right to accept, reject, cancel, or limit an order at our discretion where reasonably necessary, including in cases involving:

• Product unavailability
• Pricing or listing errors
• Suspected fraudulent activity
• Incorrect customer information
• Payment issues
• Duplicate or unusually large orders
• Delivery limitations
• Violation of these Terms

If we cancel an order after receiving payment, the eligible amount will be refunded using the applicable payment method or refund process.

7. Order Confirmation

After successfully placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other available communication channels.

Customers should carefully review their order details, including:

• Product
• Quantity
• Delivery address
• Mobile number
• Email address
• Payment details
• Order value

If you identify an error, contact us as soon as possible.

Once an order has been processed or shipped, changes may not be possible.

8. Pricing

All product prices displayed on our website are subject to change without prior notice.

The applicable price will generally be the price displayed at the time the order is successfully placed.

Prices may include applicable taxes where required.

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

We reserve the right to correct pricing errors, typographical errors, or technical errors.

If an order has been placed using an incorrect price caused by an obvious technical or listing error, we may cancel the order and provide an appropriate refund.

9. Promotions and Discount Codes

Imteefy Rakhi may offer promotional codes, discounts, free shipping, seasonal offers, and other promotional campaigns.

Each promotion may have its own conditions, including:

• Minimum order value
• Maximum discount
• Validity period
• Product restrictions
• One-time-use restrictions
• Customer eligibility
• Payment method restrictions

Promotional offers cannot be combined unless expressly stated.

We reserve the right to modify, suspend, or withdraw any promotional offer where necessary.

10. Payments

We may offer multiple payment methods through authorized payment service providers.

You agree that all payment information provided by you must be accurate and that you are authorized to use the selected payment method.

We do not store complete debit card, credit card, or banking credentials on our website unless specifically stated.

Payment processing may be handled by third-party payment providers and may be subject to their respective terms and privacy policies.

11. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe displayed on our website.

Delivery timelines are estimates and may vary depending on:

• Delivery location
• Courier availability
• Weather conditions
• Public holidays
• Seasonal demand
• Logistics disruptions
• Incorrect address or contact information
• Events beyond our reasonable control

During Raksha Bandhan and other festive periods, delivery networks may experience higher volumes and delays.

Customers should provide a complete and accurate delivery address and reachable mobile number.

For complete information, please refer to our Shipping Policy.

12. Delivery Attempts

Customers are responsible for being available to receive their orders or ensuring that an authorized person can receive the package.

If delivery fails because of an incorrect address, unavailable recipient, incorrect phone number, refusal to accept the package, or repeated failed delivery attempts, additional shipping charges or other applicable conditions may apply.

13. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Certain products may be non-returnable due to their nature, hygiene considerations, personalization, customization, or other applicable restrictions.

Customers should inspect their package and products promptly after delivery and report eligible issues within the timeframe specified in our Return and Refund Policy.

For damaged, defective, incorrect, or missing products, we may request photographs, videos, packaging details, or other information to verify the claim.

14. Cancellation

Order cancellation is subject to our Cancellation Policy.

Cancellation requests must be submitted as early as possible.

Once an order has been processed, packed, dispatched, or shipped, cancellation may no longer be possible.

If cancellation is accepted, the applicable refund will be processed according to our Cancellation and Refund Policies.

15. Personalized and Customized Products

If we offer personalized or customized Rakhi products, customers are responsible for providing accurate personalization information.

Once a personalized order has entered production or processing, it may not be eligible for cancellation, modification, return, or refund unless the product is defective or otherwise covered by applicable law or our policies.

16. Intellectual Property

All content available on the Imteefy Rakhi website, including:

• Brand name
• Logos
• Product images
• Graphics
• Website design
• Text
• Product descriptions
• Videos
• Marketing materials
• Original artwork

is owned by or licensed to Imteefy or its respective rights holders and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, publish, scrape, or commercially use our content without prior written permission.

17. Customer Reviews and Content

If you submit reviews, photographs, comments, testimonials, suggestions, or other content to Imteefy, you confirm that you have the necessary rights to submit that content.

You agree that your submitted content must not:

• Violate another person's rights
• Contain illegal material
• Contain abusive or hateful content
• Contain misleading information
• Infringe copyrights or trademarks
• Contain malicious software
• Impersonate another person

We reserve the right to remove content that violates these Terms or applicable law.

Where legally permitted, you grant Imteefy a non-exclusive, royalty-free right to use submitted reviews or promotional content for operating and marketing our services.

18. Prohibited Activities

You must not use our website to:

• Commit fraud or unlawful activities
• Attempt unauthorized access
• Interfere with website functionality
• Introduce viruses or malicious code
• Abuse promotional offers
• Use stolen payment information
• Impersonate another person or business
• Collect customer information without authorization
• Copy or commercially exploit our website content
• Use automated systems to disrupt or abuse our website
• Attempt to bypass security mechanisms
• Engage in activities that may harm Imteefy, our customers, partners, or website

We may suspend or restrict access where we reasonably believe these Terms have been violated.

19. Third-Party Services and Links

Our website may use third-party services such as payment gateways, logistics providers, analytics platforms, communication services, or other technology providers.

We may also provide links to third-party websites.

We are not responsible for the content, availability, security, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

20. Privacy

Your use of our website is also governed by our Privacy Policy.

We may collect and process information necessary to provide our services, process orders, communicate with customers, prevent fraud, improve our website, and comply with legal obligations.

Please review our Privacy Policy for more information.

21. Errors and Inaccuracies

Despite our efforts, our website may occasionally contain typographical errors, inaccurate information, technical errors, or outdated information relating to products, prices, availability, promotions, shipping, or other content.

We reserve the right to correct such errors and update information at any time.

Where permitted by law, we may cancel an order affected by a significant error and provide an appropriate refund.

22. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

Temporary interruptions may occur because of maintenance, technical problems, service provider failures, cyber incidents, or circumstances beyond our reasonable control.

23. Limitation of Liability

To the maximum extent permitted by applicable law, Imteefy and its representatives shall not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable Indian law.

24. Force Majeure

We will not be responsible for delays or failure to perform our obligations where such failure results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, pandemics, government restrictions, strikes, transportation disruptions, internet or technology failures, war, civil disturbances, courier disruptions, or other unforeseen events.

25. Termination or Restriction of Access

We may restrict or terminate access to our website where necessary if a user:

• Violates these Terms
• Engages in fraudulent activity
• Abuses our services
• Attempts unauthorized access
• Uses the website for unlawful purposes

Termination does not affect rights or obligations that arose before termination.

26. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our business, services, legal requirements, or website functionality.

The updated version will be published on this page with the revised effective date.

Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

27. Governing Law and Jurisdiction

These Terms and your use of the Imteefy website shall be governed by the laws of India.

Subject to applicable consumer protection and other mandatory laws, disputes relating to these Terms or our services shall be subject to the jurisdiction of the competent courts in Hyderabad, Telangana, India.

Nothing in these Terms is intended to restrict any statutory rights available to consumers under applicable Indian law.

28. Consumer Rights

Nothing in these Terms is intended to remove, restrict, or override any consumer rights or protections available under applicable Indian laws and regulations.

Where applicable, customers may have rights and remedies under Indian consumer protection laws.

29. Contact Information

If you have questions regarding these Terms and Conditions, orders, products, or our services, you can contact us using the information below.

Imteefy Rakhi
Email: support@imteefy.in
Phone: +91 70795 74591
Address: 44-58/33/1, APHB Colony, Musi Nagar, Moula Ali, Hyderabad, Secunderabad, Telangana 500040, India